Customer Service Print

Shipping

We offer FREE GROUND SHIPPING (AK and HI extra).

Your order will be shipped via UPS Ground unless otherwise specified.

3-day Select, 2nd Day Air and Next Day Air services are available at an additional charge. Contact us for further information at TOLL FREE 877-547-7227.

Please provide accurate delivery information, including:

  • Recipient's full first and last name
  • Company Name (if applicable)
  • Street Number and Street Name
  • Suite Number, Apartment Number or Floor Number
  • City, State and accurate Zip Code

In the Additional Order Information Box, please indicate when you would like your gift to arrive if this is a delayed shipment.

Refer to Transit Times Map for Ground Service delivery. Please note that Saturdays, Sundays and holidays do not count as transit days.

Alaska & Hawaii Shipments
Shipping options to Alaska & Hawaii are determined by delivery area. Please contact us at TOLL FREE 877-547-7227 for detailed information regarding shipments to these states including shipping charges and methods.

Our Guarantee

If for any reason, you are not completely satisfied with your order, please contact us by or phone TOLL FREE 877-547-7227 as soon as possible.

Transit Times From Scottsdale, Arizona


ORDER PROCESSING

You will receive an immediate e-mail confirming receipt of your order.

Most orders are shipped within 2 business days. If you have asked for a future ship date, we will schedule your shipment accordingly.

We will notify you by e-mail when your order is shipped.

If we are out of an item you order, we will notify you within 2 business days via e-mail and tell you when we expect to ship your order.

Occasionally, we may have to substitute an item within one of our gift baskets to ensure timely delivery. The substitution will be with an item of equal or greater value.

Sales tax of 7.95% will be added to any order being delivered or shipped to an address in Arizona.

HAND DELIVERY

There is no charge for delivery to most local zip codes. If you are local and would like your gift hand delivered, please indicate Hand Delivery in the Order Details Box at Checkout.

Large orders and multiple addresses will incur additional charges. Please contact us for more information.

Free Gift Card Included

We include a gift card and envelope with each order. Please use the Order Details Box at Checkout to enter your gift card sentiment.

Future Ship Date?

To request a future shipping date, please use the Order Details Box at Checkout.

Multiple Gifts/Multiple Addresses

If you wish to ship to multiple addresses, you must purchase items separately if using our online ordering system OR you may call us directly with your billing information and email your address information.


PAYMENT METHODS ACCEPTED

We accept Visa, MasterCard, Discover and American Express.

Corporate Billing

For corporate billing requests, please contact our accounting manager TOLL FREE 877-547-7227.

International Shipping

At this time, we are unable to ship to international addresses, P.O. boxes, APO addresses or US territories.

Questions?

Any time you have questions or need additional information, call us TOLL FREE 877-547-7227.